Tailored property management services that put people first – combining industry expertise with genuine care and clear communication.
We offer a comprehensive range of property management services — from day-to-day maintenance, litter picking and grounds care to complex client accounting, lettings management, and full block management — all tailored to meet the needs of residents, landlords, and freeholders alike.
A Seamless Transition with Primis...
What to expect when changing agent…The prospect of transitioning to a new managing agent may appear challenging, yet our experience has taught us that the key lies in meticulous planning and the allocation of ample resources to ensure a seamless handover.
When you make the decision to partner with Primis, rest assured that we will endeavour to ensure a smooth and meticulously planned transition through the following comprehensive process:
Appointment of a Leadership Figure
To initiate the transition, we designate a senior member or director within our organisation to spearhead the seamless transfer between managing agents. This individual will conduct a thorough assessment of the existing property requirements.
Handover Checklist Development
Collaboratively, we develop a comprehensive handover checklist while consulting with the outgoing agent. This checklist establishes a well-defined timeline of actions, ensuring that you are continuously informed of our progress, both prior to and after the commencement date of the transition.
Resident Engagement
Residents will receive an introduction letter, explaining the handover process and the services provided. They will also have access to our online portal, which serves as an instant communication platform for all things block management, while keeping them updated on what’s happening in their building.
Introduction of Your Property Manager
Our property manager will be introduced to you, backed by an array of resources specifically allocated to address any historical concerns promptly and effectively.
Resident Meetings
In cases where deemed necessary, we arrange for in-person or virtual resident meetings through video conference calls. During these sessions, we provide insights into our tender process, offer a glimpse into our history and actively ask for the feedback and perspectives of residents.
“Great start for our new management company. The new website portal is a vast improvement on past facilities available to residents and the personal experience and knowledge of property management by the owners leaves past companies standing. At last, we have the level of transparency and communication we have craved for many years.”
— Colin Hanslip
